casinoscore takes your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Six core principles that guide how casinoscore handles your personal data every single day.
All personal data transmitted to and from casinoscore is protected with 256-bit SSL encryption — the same standard used by major Philippine banks including BPI, BDO, and Metrobank.
casinoscore does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used only to operate and improve the casinoscore platform.
You have the right to access, correct, and request deletion of your personal data held by casinoscore. We make it straightforward to exercise these rights through our support team.
casinoscore collects only the personal data that is necessary to provide our services, comply with regulatory requirements, and keep your account secure. We do not collect data for its own sake.
This Privacy Policy is written in plain, accessible English so that every Filipino player can understand exactly how their data is handled — no legal jargon designed to obscure the truth.
casinoscore's data practices are designed to comply with applicable Philippine data protection laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173).
This Privacy Policy ("Policy") describes how casinoscore ("casinoscore," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of individuals ("you," "your," or "Player") who access or use the casinoscore website at https://casinoscore.vip and all associated services, games, features, and communications (collectively, the "Platform").
This Policy applies to all personal data processed by casinoscore in connection with the Platform, regardless of whether you are a registered player, a visitor browsing the Platform without an account, or a former player whose account has been closed. By accessing the Platform or creating an account, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
This Policy should be read together with casinoscore's Terms & Conditions, which govern your use of the Platform. In the event of any conflict between this Policy and the Terms & Conditions with respect to data privacy matters, this Policy shall prevail.
This Policy is written in English and is intended for players based in the Philippines. casinoscore's data practices are designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
2.1 Identity of the Data Controller. For the purposes of applicable Philippine data protection law, casinoscore is the data controller responsible for the personal data collected through the Platform. As data controller, casinoscore determines the purposes and means of processing your personal data.
2.2 Data Protection Officer. casinoscore has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact our DPO directly for any privacy-related concerns by writing to the email address provided in Section 15 of this Policy.
2.3 Registration. casinoscore's data processing activities are registered with the National Privacy Commission (NPC) of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.
casinoscore collects the following categories of personal data in connection with the operation of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, regulatory notices |
| Identity Documents | Government-issued ID, passport, proof of address | KYC compliance, fraud prevention, regulatory requirements |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history | Processing deposits and withdrawals, anti-money laundering compliance |
| Gaming Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, login timestamps | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, features used, click patterns, session duration | Platform improvement, personalization, analytics |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, quality assurance, dispute resolution |
3.1 Sensitive Personal Information. In certain circumstances, casinoscore may collect sensitive personal information as defined under the Data Privacy Act of 2012, including government-issued identification numbers. Such data is collected only where strictly necessary for regulatory compliance and is subject to enhanced security measures.
3.2 Voluntary Provision. Where the provision of personal data is optional, we will make this clear at the point of collection. However, failure to provide certain mandatory data may prevent us from opening or maintaining your account or providing specific services.
casinoscore collects personal data through the following means:
casinoscore does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from an underage individual, we will take immediate steps to delete that data and close the associated account.
casinoscore uses your personal data for the following purposes:
casinoscore processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
7.1 Third-Party Service Providers. casinoscore may share your personal data with carefully selected third-party service providers who assist us in operating the Platform. These include identity verification providers, payment processors, fraud detection services, cloud hosting providers, and customer support platforms. All third-party providers are contractually required to process your data only on casinoscore's instructions and to maintain appropriate security measures.
7.2 Regulatory and Law Enforcement Authorities. casinoscore may disclose your personal data to regulatory bodies, law enforcement agencies, courts, or other government authorities where required or permitted by applicable Philippine law, including in connection with AML investigations, gaming regulatory audits, or court orders.
7.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of casinoscore's business, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.
7.4 No Sale of Data. casinoscore does not sell, rent, or otherwise transfer your personal data to third parties for their own independent marketing or commercial purposes.
casinoscore will never ask you to share your account password with any third party, including our own support staff. If you receive any such request, please report it to us immediately.
8.1 What Are Cookies. Cookies are small text files placed on your device when you visit the casinoscore Platform. They allow us to recognize your device, remember your preferences, and collect information about how you use the Platform.
8.2 Types of Cookies We Use. casinoscore uses the following categories of cookies:
8.3 Managing Cookies. You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate.
8.4 Other Tracking Technologies. In addition to cookies, casinoscore may use web beacons, pixel tags, and similar technologies to collect information about your interactions with the Platform and our email communications.
9.1 Retention Periods. casinoscore retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 Active Accounts. For active casinoscore accounts, personal data is retained for the duration of the account relationship and for a period of at least five (5) years following account closure, in accordance with applicable AML and gaming regulatory requirements.
9.3 Inactive Accounts. Personal data associated with inactive accounts may be retained for a minimum of five (5) years from the date of last account activity, or longer where required by law.
9.4 Deletion. Upon expiry of the applicable retention period, casinoscore will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where anonymization is not possible, the data will be securely destroyed.
Even after your account is closed, certain data may be retained to comply with legal obligations, resolve disputes, enforce agreements, or prevent fraud and abuse.
10.1 Security Measures. casinoscore implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
10.2 Your Responsibilities. While casinoscore takes extensive measures to protect your data, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for notifying casinoscore immediately if you suspect any unauthorized access to your account.
10.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, casinoscore will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.
Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by casinoscore:
Request a copy of the personal data casinoscore holds about you and information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format and transmit it to another controller where technically feasible.
Withdraw your consent to data processing at any time where processing is based on consent, without affecting the lawfulness of prior processing.
11.1 Exercising Your Rights. To exercise any of the rights listed above, please contact casinoscore's Data Protection Officer using the contact details provided in Section 15. We will respond to your request within thirty (30) days of receipt. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension and the reasons for it.
11.2 Identity Verification. For the protection of your personal data, casinoscore may require you to verify your identity before processing any data rights request. This is to ensure that personal data is not disclosed to or amended by unauthorized individuals.
12.1 Age Restriction. The casinoscore Platform is strictly intended for individuals who are 21 years of age or older. casinoscore does not knowingly collect, use, or disclose personal data from individuals under the age of 21.
12.2 Discovery of Underage Data. If casinoscore discovers or is notified that personal data has been collected from an individual under 21 years of age, we will take immediate steps to:
If you are a parent or guardian and believe that your child under 21 has registered on casinoscore, please contact us immediately at the details provided in Section 15 so we can take prompt action.
13.1 Cross-Border Transfers. In the course of operating the Platform, casinoscore may transfer your personal data to third-party service providers located outside the Philippines. Such transfers may occur in connection with cloud hosting, identity verification, fraud prevention, or other operational services.
13.2 Safeguards. Where personal data is transferred outside the Philippines, casinoscore ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012. These safeguards may include contractual clauses requiring the recipient to maintain data protection standards equivalent to those applicable in the Philippines.
13.3 Further Information. You may request further information about the safeguards applicable to international data transfers by contacting our Data Protection Officer using the details in Section 15.
14.1 Right to Update. casinoscore reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the services we offer. The date of the most recent revision is indicated at the top of this page.
14.2 Notification of Changes. Where changes to this Policy are material, casinoscore will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed of how we protect your personal data.
14.3 Continued Use. Your continued use of the Platform following the effective date of any update to this Policy constitutes your acknowledgment of the updated Policy. If you do not agree with the updated Policy, you should cease using the Platform and may close your account by contacting customer support.
15.1 Contact Us. If you have any questions, concerns, or requests relating to this Privacy Policy or casinoscore's data practices, please contact our Data Protection Officer using the details below. We aim to respond to all privacy-related enquiries within five (5) business days.
15.2 Complaints. If you are not satisfied with casinoscore's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012 in the Philippines.
15.3 Internal Escalation. Before lodging a complaint with the NPC, we encourage you to contact our Data Protection Officer to give casinoscore the opportunity to address your concern directly. We are committed to resolving all privacy-related issues promptly and fairly.
Your data is protected, your transactions are secure, and your privacy is respected. Join thousands of Filipino players who trust casinoscore for their online gaming experience. 21+ only. Play responsibly.
256-bit SSL encryption · Data Privacy Act compliant · 21+ only · Play responsibly