Gaming should be fun — a form of entertainment, not a source of stress or financial hardship. casinoscore is fully committed to keeping it that way for every Filipino player on our platform.
casinoscore believes that responsible gaming is not just a checkbox — it is a core part of who we are. Here is what we actively do to protect every player.
casinoscore enforces a strict minimum age of 21 years for all players, in line with Philippine gaming regulations. Age verification is required during registration and KYC — no exceptions.
Players who feel they need a break can activate self-exclusion at any time. Once active, access to your casinoscore account is fully restricted for the chosen period — no loopholes, no exceptions.
Set daily, weekly, or monthly deposit and loss limits directly from your account settings. These limits help you stay in control of your spending and prevent chasing losses.
Use our session timer tools to set a maximum play duration per session. When your limit is reached, casinoscore will notify you and prompt you to take a break — because rest matters.
Periodic on-screen reminders show you how long you have been playing and how much you have wagered during your current session — keeping you grounded and aware at all times.
Our responsible gaming support team is available 24/7 via live chat and email. If you or someone you know needs help, our trained staff are ready to assist with empathy and discretion.
Problem gambling can affect anyone — regardless of age, income, or background. Recognizing the early signs is the first step toward getting help. Ask yourself honestly if any of these apply to you.
You find yourself betting more money to try to win back what you have already lost, often leading to even bigger losses and deeper frustration.
You are using money meant for rent, bills, groceries, or other essential expenses — like your GCash or BDO savings — to fund your gaming sessions.
You have tried to cut back or stop gambling but find it extremely difficult or impossible to follow through, even when you genuinely want to quit.
Gaming is taking priority over work, family, school, or social obligations. You are missing important commitments in Manila, Cebu, Davao, or wherever you are based.
You feel the need to lie to family members or friends about how much time or money you spend on gaming, or you feel ashamed or secretive about your activity.
You feel anxious, irritable, depressed, or restless when you are not gambling, or you use gambling as a way to escape stress, loneliness, or personal problems.
You have borrowed money from friends, family, or financial institutions — or sold personal belongings — specifically to fund your gambling activity.
You spend a significant amount of time thinking about gambling — planning your next session, reliving past wins, or figuring out how to get more money to play.
If you recognize three or more of these signs in yourself or someone you care about, we strongly encourage you to reach out to our responsible gaming team or contact a professional support organization. You are not alone — help is available right here in the Philippines.
casinoscore gives you a full suite of tools to manage your gaming activity. All tools are available directly from your account dashboard — no waiting, no approval needed.
Set a maximum deposit amount per day, week, or month. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Define the maximum amount you are comfortable losing within a set time period. When your loss limit is hit, casinoscore will automatically pause your gaming session and prompt you to review your activity.
Choose how long each gaming session can last. You will receive a reminder when you are approaching your limit, and a firm stop when it is reached. Perfect for players who lose track of time during exciting live games.
Take a short break from gaming by activating a cool-off period of 24 hours, 7 days, or 30 days. During this time, you cannot log in or place bets. This is ideal if you feel you need a temporary pause without committing to full self-exclusion.
For players who need a longer break, self-exclusion blocks access to your casinoscore account for a minimum of 6 months up to 5 years. During self-exclusion, all marketing communications are also suspended. Contact support to activate.
Unsubscribe from promotional emails, SMS, and push notifications at any time from your account settings. Removing temptation is a valid and respected responsible gaming strategy — we fully support your choice.
A quick reference for all available responsible gaming limits on casinoscore.
| Limit Type | Available Periods | Takes Effect | How to Activate | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (decrease) · 24 hrs (increase) | Account Settings | Available |
| Loss Limit | Daily / Weekly / Monthly | Immediately (decrease) · 24 hrs (increase) | Account Settings | Available |
| Session Time Limit | Per Session (custom minutes) | Next session | Account Settings | Available |
| Cool-Off Period | 24 hrs / 7 days / 30 days | Immediately | Account Settings | Available |
| Self-Exclusion | 6 months / 1 yr / 2 yrs / 5 yrs | Immediately | Contact Support | Available |
| Marketing Opt-Out | Indefinite | Within 24 hrs | Account Settings | Available |
Self-exclusion is one of the most powerful tools available to players who feel their gambling is getting out of control. At casinoscore, activating it is straightforward and takes effect immediately. Here is how to do it.
Once self-exclusion is active, it cannot be reversed before the chosen period ends. This is intentional — it is designed to give you a genuine, uninterrupted break from gaming.
Access your account via the casinoscore Login page. Make sure you are using your registered email and password. If you have forgotten your credentials, use the password reset option.
Navigate to your Account Settings and select the "Responsible Gaming" section. All player protection tools, including self-exclusion, are located here in one place.
Choose your preferred self-exclusion duration: 6 months, 1 year, 2 years, or 5 years. Read the terms carefully before confirming — this action is irreversible for the chosen period.
For longer exclusion periods, you may be asked to confirm via email or to contact our support team directly at [email protected]. Our team will process your request immediately.
Your account will be locked, all marketing communications suspended, and any pending bonuses forfeited. You will receive a confirmation email once the exclusion is active.
Take a moment to honestly reflect on your gaming habits. This is not a diagnostic tool — it is simply a way to check in with yourself. If several of these resonate with you, consider reaching out for support.
Have you ever spent more money on gambling than you originally planned to in a single session?
Have you ever felt the urge to return to gambling as soon as possible after a losing session to win your money back?
Have you ever lied to a family member, friend, or partner about how much time or money you spend on gaming?
Has gambling ever caused you to miss work, school, or an important family event here in the Philippines?
Have you ever used money from your GCash, PayMaya, BPI, BDO, or Metrobank savings — money set aside for bills or necessities — to fund gambling?
Do you feel restless, irritable, or anxious when you try to reduce or stop gambling?
Have you ever borrowed money or sold personal items specifically to fund your gambling activity?
Do you find yourself thinking about gambling frequently throughout the day, even when you are doing other things?
If you answered "yes" to two or more of these questions, we encourage you to use our responsible gaming tools or speak with a professional. Answering honestly is the first and most important step. You can contact our support team at [email protected] — we are here to help, not to judge.
You do not have to face problem gambling alone. These organizations provide professional, confidential support to Filipinos dealing with gambling-related issues.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides a national framework for player protection and problem gambling intervention.
Government BodyThe NCMH in Mandaluyong City offers mental health services including counseling for behavioral addictions such as problem gambling. Their crisis hotline is available to Filipinos nationwide, including those in Metro Manila, Cebu, and Davao.
Mental HealthA fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from a gambling problem. Meetings are held regularly in Metro Manila and other major cities.
Support GroupThe Department of Health operates a mental health crisis hotline available to all Filipinos. Trained counselors can provide immediate support and referrals for those struggling with gambling addiction or related mental health concerns.
Crisis SupportOur own responsible gaming team is available 24/7 via live chat and email. We can help you activate limits, initiate self-exclusion, or simply talk through your concerns. Reach us at [email protected] — all conversations are confidential.
In-PlatformThe Department of Social Welfare and Development provides social protection services across the Philippines. Their field offices in Quezon City, Makati, and other regions can connect individuals and families affected by problem gambling with appropriate support services.
Social ServicesJoin thousands of Filipino players who enjoy casinoscore responsibly every day. Set your limits before you start, play within your means, and remember — it is always just a game. 21+ only.
21+ only · Play within your means · Self-exclusion available anytime · Gambling involves risk